Minnesota Denny\u2019s Manager Accused of Leaving Insensitive Comment on Elderly Customer\u2019s Receipt
\nThe Incident
\nA manager at a Minnesota Denny\u2019s has come under fire for allegedly leaving an insensitive remark on the bill of an elderly woman who choked on her meal. Bob Quigley, a seasoned employee and manager at the restaurant, is accused of writing, \u201cAdd $15 for Life Alert button,\u201d on the customer\u2019s receipt, as reported by The Daily Meal.<\/p>\n
Family\u2019s Outrage
\nSarah Saba, the woman\u2019s daughter, took to Facebook to express her dismay over the incident. She shed light on her mother\u2019s recent surgeries on her esophagus that made eating a challenging task. Her post read:<\/p>\n
\u201c\u2026My mom chokes when she eats, and every meal is a process for her. Wanting a touch of normalcy, she visited Denny\u2019s in Brooklyn Park. This is what the Manager wrote on her bill!\u201d<\/p>\n
The Restaurant\u2019s Response
\nWhile Quigley opted not to comment, Saba mentioned that the restaurant\u2019s owner informed her that Quigley would undergo retraining and receive an official \u201cwrite-up\u201d. However, due to his long tenure, he could not be terminated. As an apology, the restaurant offered to reimburse the meal and also provided a complimentary meal to the family.<\/p>\n
Though Quigley extended an apology to Saba, the family remains unsatisfied. The restaurant\u2019s owner allegedly defended Quigley, stating it was a joke referring to the elderly waitress serving the family. According to him, the comment was about the potential risk the waitress faced due to being overworked.<\/p>\n
Family\u2019s Stance
\nBoth Saba and her sister, Caroline Speikers, found the owner\u2019s justification hard to believe. They argued that irrespective of its intent, the comment was either mocking someone with a disability or was a blatant act of age discrimination.<\/p>\n
\u201cIt\u2019s either mockery towards a sick and disabled individual, or it\u2019s sheer ageism,\u201d Speikers remarked. She firmly believed Quigley\u2019s sense of humor was inappropriate for customer-facing roles.<\/p>\n
The incident has ignited discussions on the need for sensitivity and compassion in service industries.<\/p>\n","protected":false},"excerpt":{"rendered":"
Minnesota Denny\u2019s Manager Accused of Leaving Insensitive Comment on Elderly Customer\u2019s Receipt The Incident A manager at a Minnesota Denny\u2019s has come under fire for allegedly leaving an insensitive remark on the bill of an elderly woman who choked on her meal. Bob Quigley, a seasoned employee and manager at the restaurant, is accused of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6858","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/newzdiscover.com\/index.php?rest_route=\/wp\/v2\/posts\/6858","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newzdiscover.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newzdiscover.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newzdiscover.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newzdiscover.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6858"}],"version-history":[{"count":1,"href":"https:\/\/newzdiscover.com\/index.php?rest_route=\/wp\/v2\/posts\/6858\/revisions"}],"predecessor-version":[{"id":6859,"href":"https:\/\/newzdiscover.com\/index.php?rest_route=\/wp\/v2\/posts\/6858\/revisions\/6859"}],"wp:attachment":[{"href":"https:\/\/newzdiscover.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6858"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newzdiscover.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=6858"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newzdiscover.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=6858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}